COURSE OVERVIEW
Customer Service Skills for Hospitality
Discover the essential expertise required to provide excellent customer service skills in the hospitality industry. Learn the tools to help build vital and positive relationships to ensure successful customer interactions.
Enrollments
Open
Open
Prerequisites
None
None
Certification
Certificate of Completion
Format
Online
Course
Duration
2 Hours
Price
$70
What's included?
Communication
Learn the fundamentals of great communication in the context of hospitality work
Customer Relations
Explore the meaning of good customer relations and how to manage them
Complaint Handling
DIscover customer service skills and techniques for handling customer complaints
Service Excellence
Learn about the ways in which you can deliver exceptional customer service